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Customer Reviews and Testimonials

Below are some of the many testimonials we have received over the years.

Hi,

We ordered a total of five of the LT5200H with handle and silicone cases to conduct a physical inventory, which we completed, yesterday.

I typically don't provide feedback for my purchases, but felt the need to do so in this case. From start to finish, the entire experience in dealing with Worth Data was excellent. The information that I received over the phone regarding your products was extremely helpful. Your web site is easy to navigate and ordering was simple. Our existing system required the HID USB setup. Your documentation regarding configuration of the scanner was easy to follow. Our inventory consisted of thousands of counts and your scanners worked perfectly. Not one issue. I just wanted to say thanks for providing such a good experience.

Greg Steward
IT Manager
Little Valley Wholesale Nursery
Brighton, CO

ters QL420+.

Many thanks to Worth Data... We have just implemented a Warehouse system for our 25,000 sq ft building here in Vancouver, BC. This warehouse system is developed by me from the ground up using 3 Worth Data LT7012H RF Terminals, one B5001 Base station , and 3 Zebra printers QL420+.

Before we were using a Wi-Fi system, with 6 Wi-Fi WAPs around the warehouse. The installation cost alone was $20,000 and it took the vendor 2 weeks ( 4 men on the job ) to complete the installation, as the roof of the warehouse is high at 30 ft. Despite these 6 WAPs (Wireless Access Points ) many areas in the warehouse had DEAD SPOTS.

I set up a single Worth Data B5001 Base Station in the office and placed it 15ft above the ground - the installation was completed within 2 hours. I did a site survey around the entire warehouse and the signal strength is 98% to 100% - there are NO DEAD spots with your RF network. The total cost of 3 scanners and 1 base station is less than $10,000, so we threw out the Wi-Fi system, which was costing us more than $1 ,000 per month to maintain. Your product is excellent!! The savings are enormous, and our staff thinks that the colorful Worth Data RF Terminals are much better to use and read compared to our previous scanners ( I do not wish to mention its name but the cost of one Wi-Fi scanner is $3,000!!) Job productivity has since increased tremendously. Thank you - you guys are awesome, but please do not up the price of your products !!

Paul Yuen
IT Department
HeartWood Distributors
Vancouver, BC CANADA

I just wanted to take a moment to thank you for your wonderful customer service. When the LT5000 first came out, along with the New Integrated Hardware Utilities, I found some major problems with it. I emailed your customer service with what I found wrong particularly:
1. Stability
2. No ability to save upload paths.
We wrote off the new utility and continued to use the old version with our customers. Recently the new TriCoder's stopped working with the old utilities, Upon review I found that the TriCoder's had a new firmware and it seemed as if we were forced to use the Integrated Hardware Utilities. Dreading it I installed the disk that came with the TriCoder and I was floored. Both issues I reported have been fixed and the utility itself seems to run faster and is more responsive. It is nice to have a hardware company that listens to requests.

Thanks again,
Michael D. Garcia
DataWorks Inc.
Dataworks Support
Bonita Springs, FL 34135

Everything was delivered as promised. The sales team and the technical support team were very helpful. The software gives the user many options in designing and printing a label. I highly recommend Worth Data and the LabelRIGHT software.

Betsy Fanning
Best Bet Books

LabelRIGHT is a great product. I had been searching for an easy to use barcode generation package and just couldn't find anything until I found the link to this company. What really hooked me was the free tutorial that showed me how simple yet really complete the software is. I was generating labels almost instantly. Even the samples that I was testing with the Demo version (with TRIAL printed though the bars) became usable once I downloaded the license. I am really pleased with my purchase.

Dave Miecznikowski
Owner
Clever Models

As I prepare for my retirement this Friday I wanted to express my sincere appreciation to you and the entire Worth Data staff for all your help and support over the last five years. Without your excellent product and the tremendous technical support I have received my job of Assistant Chief would have been much more difficult and considerably less successful.

Your product and your support are outstanding and have proven to be a great benefit... Thank you for your patience and sincere dedication. Your customer support is the best I've experienced in the computer industry since I began using computers in 1988!

God Bless you all.

Sam Wehunt
Assistant Chief
Smyrna Fire Rescue

I wanted to let you know how happy we are with your reader. My system is operating flawlessly and bar coding is saving us time and money and reducing errors.

It's really a pleasure working with a company that cares about the success of their product and the satisfaction of their customers.

Darell West
Components International

On behalf of our Library Media Specialist at Cary Woods Elementary School, I would like to express my thanks for your assistance in resolving problems with a malfunctioning wand and reader.

Front-line telephone technical support of that fine quality is rare among technology related companies.

I look forward to doing business with Worth Data in the future.

Sincerely,
Bob Moore
Auburn City Schools

I would like to thank you for the assistance that you gave me on the phone yesterday. It was a pleasure to talk to someone who was so knowledgeable and helpful about a problem that my company was unable to solve.

Thanks again for everything, and I look forward to more good years with your company's products.

Sincerely,
Andrew Brady
The Wasley Group

We just had to thank you for creating such a fantastic product. Our portable reader has streamlined our inventory process and reduced man-hours considerably.

David Blaeholder
DynCorp Kaho'olawe Base Camp Hawaii

Your technical support person was patient and professional, even with my constant questions. Your company has made a client for life in me.

Ruth Pinchot
Lead Librarian, Coppell High School Base Camp Hawaii

By the way, I love these RF units. We just went online about 2 months ago with paperless RF/bar code order picking in our warehouse and they are performing beautifully. I have some friends locally who are looking at $25,000 to $50,000 solutions from other providers to do the same thing in their warehouses. You guys provided a low cost solution that works and we were able to develop all of the software in house! Thank you.

Jeff Eckels
PVC Plastics Company

Your customer service is excellent! We are glad e chose your company for our scanning needs.

Cindy Nabicht
Fruitful Yield

These reviews come from customers who have bought from our original but discontinued online store. We have over 30 years of service to our customers and have shipped over 16,000 orders from our online store alone! You can depend on us for quick, efficient and courteous service.

Out of 145 ratings we have had:

102
Excellent

37
Good

4
OK
1
Bad
1
Awful

Order: 7039
Overall Rating: Excellent
     
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: they made it very easy and fast, i would recommend to any one
Order: 7025
Overall Rating: Excellent
  Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: Prompt delivery was key. Id be happy to purchase again from Barcodehq.
Order: 7008
Overall Rating: Excellent
  Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: Worth Data has been and remains a reliable merchant with excellent products and a customer service staff who are knowledgeable, courteous, easy to understand and a pleasure to talk to.
Order: 6964
Overall Rating: Excellent
  Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Order: 6848
Overall Rating: : Good
  Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Order: 6739
Overall Rating: Excellent
Comments:
 
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating:
Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 6631
Overall Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Order: 6327
Overall Rating: Excellent
  Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: Order was shipped the same day we placed it. Technical support was excellent
Order: 6317
Overall Rating: Excellent
  Price Rating:
Excellent
Shipping Options Rating:
Excellent
Delivery Rating:
Excellent
Ease Of Purchase Rating:
Excellent
Customer Service Rating:
Good
Order: 6306
Overall Rating: Good
  Price Rating:
OK
Shipping Options Rating:
Good
Delivery Rating:
Excellent
Ease Of Purchase Rating:
Good
Customer Service Rating:
Excellent
Order: 6245
Overall Rating: Excellent
  Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Comments: Very easy ordering, receiving, everything very professional!
Order: 6141
Rating: Good
Comments:    
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Very helpful to find the product I needed.  
Order: 5949
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
One of the best web merchant sites I've dealt with. The bar code tutorial is outstanding. Fast service, very good price. The bar code reader we purchased was well-built, with excellent support materials and very clear, easy-to-use manual and set-up instructions.
Order: 5833
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
After writing my negative comments earlier, the President of Worth Data and the author of LabelRIGHT 3 called me and helped me understand the Excel add-in and how to use it for what our company needs. I am happy with the product now. Thanks!
Order: 5831
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 5749
Rating: Excellent
Comments:    
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
   
Order: 5709
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 5673
Rating: Excellent
Comments:    
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 5584
Rating: Excellent
Comments:

 
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
   
Order: 5503
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   

Order: 5459
Rating: Good
Comments:    
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
   
Order: 5453
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Nice deal with them,still waiting for the CD and manual. thanks Good enterprise very kindly Alain-Claude Thibeau Technical services CIDES
Order: 5419
Rating: Good
Comments:    
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
   
Order: 5380
Rating: Good
Comments:    
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
   
Order: 5353
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 5267
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 5237
Rating: Good
Comments:
 
Price Rating: Bad
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
   
Order: 5105
Rating: Excellent
Comments:    
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Very good pre-sales information. We've been using their Tricoder laser scanner for years. Our few contacts with Worth Data over the years have been very pleasant and productive. They run a very efficient and friendly company.
Order: 5056
Rating: Good
Comments:

 
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
   
Order: 5015
Rating: Good
Comments:  
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: OK
Customer Service Rating: Good
 
Order: 4986
Rating: Good
Comments:
 
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent